Return & Refund Policy
Last Updated: May 14, 2026
At MFTBOOST, customer satisfaction is important to us. This Return & Refund Policy explains how refunds, cancellations, and balance adjustments are handled on our platform.
1. Digital Service Policy
- MFTBOOST provides digital social media marketing services.
- Since all services are delivered electronically, physical returns are not applicable.
2. Refund Eligibility
Users may request a refund in the following situations:
- The order cannot be completed
- The service fails completely
- The order remains stuck for an unusually long time
- An incorrect or invalid link was submitted
- Duplicate orders were placed accidentally
3. Balance Refunds
- Approved refunds are usually added back to the user’s account balance.
- Users may also request withdrawal of unused balance in certain situations.
- MFTBOOST reserves the right to approve or deny refund requests based on investigation and service status.
4. Partial Refunds
- If an order is partially completed, a partial refund may be issued for the undelivered portion.
- Refund amounts are calculated based on the remaining quantity.
5. Non-Refundable Situations
Refunds may not be provided in the following cases:
- Orders completed successfully
- User mistakes after delivery has started
- Changes made by social media platforms
- Account suspensions or restrictions caused by platform policy violations
- Delays caused by external platform issues
6. Canceled Orders
Orders may be canceled automatically or manually if:
- The link is invalid
- The account/post is private
- The service becomes temporarily unavailable
- The order cannot be processed properly
Eligible canceled orders may receive a balance refund.
7. Chargebacks & Payment Disputes
- Users must contact support before opening payment disputes or chargebacks.
- Fraudulent chargebacks may result in account suspension or permanent restriction.
8. Processing Time
- Refund processing time may vary depending on payment methods and support review.
- Most balance refunds are processed automatically or within a reasonable timeframe.
9. Policy Updates
- MFTBOOST reserves the right to modify this Return & Refund Policy at any time without prior notice.
- Continued use of our platform indicates acceptance of the latest version of this policy.
10. Contact Information
For refund-related questions or support:
Website: https://mftboost.com Email: [email protected]